NoGigiddy
Customer Success Specialist
Bakersfield, California +5 · Remote · Full-time · Posted Oct 5, 2026
- Location
- Bakersfield, California
Dallas, Texas
Long Beach, California
Oklahoma City, Oklahoma
Phoenix, Arizona
Seattle, Washington - Education
- No degree required.
About the job
Supports NoGigiddy users by resolving questions and platform issues across email, chat, and social channels.
What you'll do
- Respond to user inquiries and troubleshoot offer, account access, and navigation issues; escalate complex cases with documentation.
- Record user interactions in the support CRM and report recurring issues to the product team.
- Write and update FAQ articles and provide solution-focused support.
What they ask for
- Clear, empathetic written and verbal communication.
- Patience and composure under pressure.
- Organization and ability to manage a high volume of tickets.
Nice to have
- Prior customer support experience (not required; training provided).
- Familiarity with Zendesk, Intercom, or similar support tools.
Pay
$16–$22/hr (hourly pay)
Tools
Zendesk, Intercom
Model-written summary · the original posting is authoritative