NoGigiddy
Customer Success Specialist
Aurora, Colorado +5 · Remote · Full-time · Posted Oct 5, 2026
- Location
- Aurora, Colorado
Corpus Christi, Texas
Denver, Colorado
Fort Worth, Texas
New Orleans, Louisiana
Portland, Oregon - Education
- No degree required.
About the job
Supports NoGigiddy users by answering questions, resolving platform issues, and helping them access opportunities across email, chat, and social channels.
What you'll do
- Respond to user inquiries and troubleshoot offer, account-access, and platform-navigation issues; escalate complex cases with documentation.
- Record user interactions in the support CRM and report recurring issues to the product team.
- Write and update help-center FAQs and provide solution-focused support.
What they ask for
- Clear, empathetic written and verbal communication.
- Patient and calm under pressure.
- Organized and able to manage a high volume of tickets.
Nice to have
- Prior customer support experience.
- Familiarity with Zendesk, Intercom, or similar support tools.
Pay
$16–$22/hr (hourly pay; currency not stated)
Tools
Zendesk, Intercom
Model-written summary · the original posting is authoritative