NoGigiddy
Customer Success Specialist
Austin, Texas +5 · Remote · Full-time · Posted Oct 5, 2026
- Location
- Austin, Texas
El Paso, Texas
Las Vegas, Nevada
Louisville, Kentucky
Nashville, Tennessee
Sacramento, California - Experience
- Prior customer support experience is preferred but not required; training is provided.
- Education
- No degree required.
About the job
Supports NoGigiddy users by resolving questions and platform issues across email, chat, and social channels.
What you'll do
- Respond to user inquiries and troubleshoot offer, account-access, and platform-navigation issues.
- Escalate complex issues with context, maintain CRM records, and report recurring problems.
- Write or update FAQ articles and provide solution-focused support.
What they ask for
- Clear, empathetic written and verbal communication.
- Patience and composure under pressure.
- Organization and ability to manage a high volume of tickets.
Nice to have
- Familiarity with support tools such as Zendesk or Intercom.
Pay
$16–$22/hr (hourly pay)
Tools
Zendesk, Intercom
Model-written summary · the original posting is authoritative