Nourish
Director of Provider Onboarding
New York, NY +1 · Director · Full-time · Posted Oct 19, 2026
- Location
- New York, NY
New York, New York, United States - Experience
- 8+ years
About the job
Leads provider onboarding end-to-end, improving activation for dietitians and building onboarding programs for medical and therapy providers.
What you'll do
- Own provider activation strategy, diagnose funnel bottlenecks, and improve onboarding metrics.
- Hire, develop, and manage the onboarding team; establish performance expectations and coaching.
- Design onboarding systems and operating models, including automation, capacity planning, and ROI modeling.
What they ask for
- 8+ years of experience.
- Experience owning a critical funnel metric end-to-end and structurally improving key metrics.
- Prior team leadership and strong people-management skills.
- Strong systems and automation instincts, quantitative skills, and ability to analyze cohorts, model caseloads, and build ROI cases.
Nice to have
- Experience in a marketplace, provider network, or high-growth startup environment.
Tools
CRM, sequencing, LMS
AI focus
Identify which onboarding touchpoints to replace with AI automation and which to preserve for provider experience.
Model-written summary · the original posting is authoritative