Novartis
Dir, Innovative Customer Data Product Lead
$186K–$344K
Remote Position (USA) · Full-time · Posted Aug 21, 2026
- Experience
- Minimum 10+ years in specified fields; minimum 5+ years of domain expertise in specified areas.
- Education
- Bachelor's degree in related field required.
About the job
Leads strategy, delivery, adoption, and governance for customer-facing payer, HCP, omnichannel, and engagement data products that support business users, analytics, and AI-enabled solutions.
What you'll do
- Own product vision, roadmap, prioritization, and lifecycle management for payer, HCP, omnichannel, and engagement data products.
- Work with the Data Enablement Organization and cross-functional teams to deliver scalable, reliable, reusable products and remove operational barriers.
- Drive adoption, governance, performance measurement, and continuous product improvement.
What they ask for
- Bachelor's degree in a related field.
- 10+ years of experience in pharmaceutical, healthcare, technology, data, analytics, or consulting, focused on data products, data strategy, product management, or analytics enablement.
- 5+ years of domain expertise in customer or payer/HCP data, omnichannel analytics, customer engagement, commercial analytics, product management, data governance, or AI-ready semantic data products.
- Demonstrated ability to define product strategy and work across business, data, technology, analytics, governance, and operations teams.
Nice to have
- Master of Science and/or MBA.
Pay
$185,500.00 - $344,500.00 USD base salary
AI focus
Leads development of trusted, reusable, AI-ready data products, embedding semantic definitions, metadata, lineage, standards, and context for AI-ready data consumption.
Model-written summary · the original posting is authoritative