NTT
Data Center Field Installations Technician (L2)
Texas, United States of America · Hybrid Working · Full-time · Posted Oct 15, 2026
- Experience
- Moderate-level experience; no number of years stated.
- Education
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
About the job
Provides second-line onsite and remote data center technical support, resolving infrastructure incidents and maintaining client service levels.
What you'll do
- Install, configure, test, and maintain client-site infrastructure and related software.
- Diagnose and resolve second-line incidents, escalating issues to L3 engineers or third-party vendors when needed.
- Track incident progress and resolutions, coordinate with stakeholders, and support service continuity during shift handovers.
What they ask for
- Bachelor's degree or equivalent in Information Technology, Computing, or a related field.
- Moderate experience building, deploying, and supporting data center networking infrastructure.
- Intermediate knowledge of data center network equipment, including Nexus and MDS series switching and integration with server and storage technologies.
- Professional-level certification in data center technologies, such as CCNP (DC) or ONTAP.
Pay
$29/hr to $54/hr USD (starting pay range; pay basis not specified)
Tools
Nexus, MDS, Cisco, NetApp, EMC, CCNP (DC), ONTAP
Model-written summary · the original posting is authoritative