NTT
Senior SAP Basis Engineer
Southfield, Michigan, USA · Remote Working · Senior · Full-time · Posted Sep 2, 2026
- Education
- Bachelor’s degree in information technology / computing or equivalent work experience.
About the job
Maintains clients’ business-critical applications by resolving escalated incidents, implementing changes, and supporting reliable service operations.
What you'll do
- Monitor, investigate, and resolve escalated application incidents; manage tickets and meet SLA time frames.
- Plan and execute change implementations, support disaster recovery, and identify process and automation improvements.
- Document and share solutions, mentor colleagues, and coordinate with clients and internal teams.
What they ask for
- Deep technical skills in packaged application technologies such as ErP and Middleware.
- Advanced proficiency in change management, including planning, monitoring, execution, and risk mitigation.
- Advanced managed services experience and understanding of IT service management standards.
- Experience with ticketing tools and effective shift-left work management.
Tools
ErP, Middleware
Model-written summary · the original posting is authoritative