Nubank
Head of Design, AI Private Banker
Palo Alto · Hybrid · Director · Full-time · Posted Aug 21, 2026
About the job
Lead design for Nu’s AI Private Banker and establish experience systems that support AI across the company.
What you'll do
- Lead and coach a multidisciplinary team of product and content designers.
- Define the product’s design vision and build systems for AI interaction patterns.
- Partner with product, data science, engineering, and senior leaders to create trusted, explainable AI experiences and align teams.
What they ask for
- Experience building or leading design teams working on AI- or data-powered experiences.
- Ability to lead and coach designers, balance strategic thinking with detailed design work, and navigate uncertainty.
- Ability to partner across functions and align teams across countries and time zones.
Nice to have
- Experience in fintech, banking, or regulated industries.
AI focus
Lead design of an AI-powered financial advisor, including conversational experiences, personalization, recommendations, and systems for trust, transparency, confidence, and error recovery.
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