NVIDIA
Senior Field Application Engineer - OEM
$132K–$253K
US, TX, Austin +1 · Senior · Full-time · Posted Sep 18, 2026
- Location
- US, TX, Austin
US, TX, Remote - Experience
- 5+ years of relevant experience.
- Education
- BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline—or equivalent experience.
About the job
Leads sustaining engineering for NVIDIA data center products used by OEM customers, resolving field failures and managing RMA cases through root-cause analysis and corrective action.
What you'll do
- Triage complex issues and perform system- and board-level failure analysis; drive resolution and preventive improvements.
- Manage the complete RMA process and communicate findings, corrective actions, and troubleshooting guidance.
- Reproduce field failures and collaborate with OEMs, manufacturing partners, and internal teams, including through on-site support.
What they ask for
- BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline—or equivalent experience.
- 5+ years of relevant experience in field application, sustaining, failure analysis, systems, or product engineering.
- Hands-on debugging of complex server or computing platforms at system and board levels; experience managing field failures or RMA cases through corrective-action closure.
- Knowledge of server architecture and experience troubleshooting PCIe, BMC/IPMI or Redfish, BIOS/UEFI, Linux, drivers, firmware, logs, and hardware telemetry.
Nice to have
- Direct experience with NVIDIA HGX, DGX, or MGX platforms or comparable GPU-accelerated data center systems.
- Experience with sustaining engineering, failure-analysis, or RMA programs; physical failure analysis, reliability, trend analysis, ARM systems, or diagnostic automation using Python or shell scripting.
Pay
132,000 USD - 207,000 USD base salary (Level 3); 160,000 USD - 253,000 USD base salary (Level 4)
Tools
PCIe, BMC/IPMI, Redfish, BIOS/UEFI, Linux, Python
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