NVIDIA
Senior Hardware Product Quality Manager, PQM
$168K–$322K
US, CA, Santa Clara · Manager · Full-time · Posted Aug 28, 2026
- Experience
- 8+ years in an electronics customer quality role.
- Education
- BS or MS degree in electrical engineering, quality, or a related technical field (or equivalent experience).
About the job
Manages datacenter hardware product quality issues by analyzing customer complaints, coordinating engineering teams, and driving resolution and customer communication.
What you'll do
- Track quality metrics and analyze reliability data to identify trends, risks, and corrective actions.
- Manage critical incidents across engineering teams and develop customer updates, 8D reports, and recovery plans.
- Identify opportunities to accelerate PQM workflows with AI and guide integration of AI-enabled tools into quality management processes.
What they ask for
- BS or MS degree in electrical engineering, quality, or a related technical field (or equivalent experience).
- 8+ years of demonstrated experience in an electronics customer quality role.
- Customer interface experience.
- Excellent proficiency with 8D problem-solving tools and methods.
Nice to have
- Background in semiconductor manufacturing, SMT/PCBA practices, or electronics reliability standards.
- Knowledge of server system hardware, design, development, architecture, failure analysis, or testing.
Pay
168,000 USD - 258,750 USD base salary (Level 4); 200,000 USD - 322,000 USD base salary (Level 5)
Tools
MS Office
AI focus
Identify opportunities to accelerate PQM workflows with AI and guide integration of AI-enabled tools into quality management processes.
Model-written summary · the original posting is authoritative