NVIDIA
Senior HPC Support Engineer, InfiniBand - NVLink
$108K–$207K
US, WA, Redmond +3 · Senior · Full-time · Posted Oct 7, 2026
- Location
- US, WA, Redmond
US, MA, Westford
US, CA, Santa Clara
US, NY, New York - Experience
- 5+ years in customer support and debugging.
- Education
- Academic degree from an accredited university or college in Networking, Computer Science/Engineering, or Electrical/IT (or equivalent experience).
About the job
Provides technical support for NVIDIA InfiniBand, NVLink, GPU, and end-to-end networking solutions, resolving customer installation, operation, maintenance, and interoperability issues.
What you'll do
- Research, reproduce, debug, and resolve customer technical issues in Linux-based environments.
- Respond to support inquiries and troubleshoot product issues across installation, operation, maintenance, and interoperability.
- Collaborate with Engineering, Marketing, and Support teams; document support practices and provide product feedback.
What they ask for
- 5+ years of customer support and debugging experience in large-scale networking and AI infrastructure.
- Degree in Networking, Computer Science/Engineering, or Electrical/IT, or equivalent experience.
- Demonstrated use of Agentic AI technologies (Claude, Codex, Cursor) in day-to-day work.
- Networking, packet analysis, network device configuration, Linux administration and performance, containerization, virtualization, and cloud infrastructure skills.
Nice to have
- Experience with InfiniBand, RDMA/RoCEv2, and GPU technology.
- HPC or clustering technologies, NCCL, MPI, Slurm/SchedMD, or Bash/Python scripting.
Pay
108,000 USD - 172,500 USD base salary (Level 3); 120,000 USD - 207,000 USD base salary (Level 4)
Tools
InfiniBand, NVLink, Linux, TCPDUMP, Wireshark, KVM/ESXi, AWS/OCI, Claude, Codex, Cursor
AI focus
Use established Agentic AI technologies (Claude, Codex, Cursor) in day-to-day job responsibilities.
Model-written summary · the original posting is authoritative