NVIDIA
Senior Solution Engineer, Compute Systems
$140K–$270K
US, CA, Santa Clara +4 · Senior · Full-time · Posted Oct 2, 2026
- Location
- US, CA, Santa Clara
US, MA, Westford
US, NC, Durham
US, WA, Redmond
US, NY, New York - Experience
- 5+ years of engineering experience with multi-GPU platforms.
- Education
- Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
About the job
Supports NVIDIA enterprise customers by diagnosing and resolving hardware platform and AI/ML workload issues on multi-GPU, rack-scale systems, while contributing to software and support tools.
What you'll do
- Triage customer issues, work with engineering teams on reproductions and logs, and drive cases through resolution.
- Apply AI, including agentic AI, to customer support workflows and to develop or update products and support tools.
- Document customer interactions and contribute to the knowledge base; provide occasional weekend and holiday support.
What they ask for
- BS in Computer Engineering, Electrical Engineering, or equivalent experience.
- 5+ years of engineering experience with multi-GPU platforms.
- Strong system software expertise across firmware, BIOS, kernel, drivers, and operating systems; strong Linux troubleshooting for AI/ML workloads.
- Proficient in C/C++ and Python; experience with containerized solutions using Docker, Kubernetes, and/or Slurm.
Nice to have
- Background in parallel programming or GPU acceleration, such as CUDA; experience in GPU-accelerated, cloud, or virtualized environments.
- Experience analyzing distributed workload efficiency or with clustering/HPC technologies such as NCCL and MPI.
Pay
140,000 USD - 224,250 USD (base salary, Level 3); 168,000 USD - 270,250 USD (base salary, Level 4)
Tools
Linux, Docker, Kubernetes, Slurm, C/C++, Python, CUDA, NCCL
AI focus
AI is foundational to the role: apply AI and agentic AI to customer case resolution and to developing or updating products, software, and support tools.
Model-written summary · the original posting is authoritative