NVIDIA
Senior Solution Engineer, Compute Systems
$168K–$322K
US, CA, Santa Clara +4 · Senior · Full-time · Posted Oct 2, 2026
- Location
- US, CA, Santa Clara
US, MA, Westford
US, NC, Durham
US, WA, Redmond
US, NY, New York - Experience
- At least 10 years of engineering experience with multi-GPU platforms.
- Education
- Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
About the job
Supports NVIDIA enterprise customers by troubleshooting GPU platform hardware and AI/ML workloads, coordinating resolutions with engineering teams, and developing products and support tools.
What you'll do
- Resolve customer issues and drive them from initial report through resolution, including occasional weekend and holiday support.
- Coordinate with engineering teams by providing logs, reproductions, and other triage information; document customer interactions.
- Apply AI, including agentic AI, to customer support workflows and to develop or update products and support tools.
What they ask for
- BS in Computer Engineering, Electrical Engineering, or equivalent experience.
- At least 10 years of engineering experience with multi-GPU platforms.
- Expertise in system software (firmware, BIOS, kernel, driver, operating system), Linux troubleshooting, optimization, and customization for AI/ML workloads.
- Proficient in C/C++ and Python programming.
Nice to have
- Background in parallel programming or GPU acceleration, such as CUDA; experience in GPU-accelerated, cloud, or virtualized environments.
- Experience analyzing distributed workload performance or with clustering/HPC data center technologies, including NCCL or MPI.
Pay
168,000 USD - 270,250 USD (base salary, Level 4); 200,000 USD - 322,000 USD (base salary, Level 5)
Tools
Linux, Docker, Kubernetes, Slurm, C/C++, Python, CUDA, NCCL
AI focus
AI is foundational to solution engineering workflows: applying AI and agentic AI to customer case resolution and software development, including products and internal support tools.
Model-written summary · the original posting is authoritative