NVIDIA
Senior Technical Support Engineer – Slurm
$108K–$207K
US, TX, Austin +1 · Senior · Full-time · Posted Sep 11, 2026
- Location
- US, TX, Austin
US, Remote - Experience
- 5+ years of hands-on experience administering and supporting Slurm in production HPC or AI environments, including business-critical outage incidents.
- Education
- BS degree in Computer Science, Engineering, or a related field, or equivalent experience.
About the job
Supports customers running production Slurm in AI and HPC clusters, diagnosing complex issues and guiding cases through resolution.
What you'll do
- Own Slurm support cases from investigation through resolution, including production incidents.
- Diagnose scheduler and infrastructure problems, and advise customers on configuration, upgrades, operations, and recovery.
- Collaborate with engineering and develop support guides, diagnostic tools, and internal training.
What they ask for
- BS in Computer Science, Engineering, or a related field, or equivalent experience.
- 5+ years of hands-on Slurm administration and production support in HPC or AI environments, including business-critical outages.
- Expert understanding of Slurm architecture, configuration, scheduling, accounting, resource management, and failure modes.
- In-depth Linux system-administration experience, including systemd, cgroups, authentication, networking, and database-backed services.
Nice to have
- Experience supporting Slurm environments with thousands of nodes or GPUs.
- Familiarity with Slurm source code, plugins, SPANK, Lua job-submit plugins, or upstream issue investigation.
Pay
108,000 USD - 172,500 USD base salary for Level 3; 120,000 USD - 207,000 USD base salary for Level 4
Tools
Slurm, Linux, systemd, MUNGE, cgroups, Pyxis, Enroot, Apptainer
AI focus
Supports Slurm customers running production AI clusters. NVIDIA uses AI tools in its recruiting processes.
Model-written summary · the original posting is authoritative