Okta
Senior Technology Specialist, Executive Support
$103K–$142K
San Francisco, California +1 · Senior · Full-time · Posted Oct 22, 2026
- Location
- San Francisco, California
United States - Experience
- 5+ years in enterprise IT support, workplace technology, systems support, or a related technical field.
About the job
Provides discreet, white-glove technology support to Okta executives, including troubleshooting, meeting AV, onboarding, incident management, and support-team enablement.
What you'll do
- Deliver daily onsite and remote executive IT support, troubleshoot devices, and support executive meetings and events.
- Onboard new executives, investigate complex incidents, document root causes, and improve support processes.
- Participate in on-call coverage, create knowledge resources, and contribute to Workplace Technology projects, with travel up to 25%.
What they ask for
- 5+ years in enterprise IT support, workplace technology, systems support, or a related technical field.
- Advanced troubleshooting across Mac and PC hardware; deep technical range across endpoint management, identity and access, collaboration platforms, networking, and video conferencing or workplace AV.
- Working knowledge of SaaS-based environments, including role-based access control (RBAC).
- Experience supporting C-suite leaders in high-touch corporate settings; know-how running AV events, Zoom Rooms, Zoom, and Zoom Phone.
Nice to have
- Expertise in enterprise AV, video conferencing, live-event technology, or executive meeting environments.
- Experience with automation, scripting, AI-enabled support, or tools that reduce repetitive work.
Pay
$103,000 — $142,000 USD (base salary)
Tools
ServiceNow, Slack, macOS, Windows, iOS, Android, Zoom Rooms, Zoom Phone
AI focus
AI-enabled support is listed as extra-credit experience; no other AI work is specified.
Model-written summary · the original posting is authoritative