OpenAI
Consumer Product Communications Lead
$297K–$330K
San Francisco +1 · Hybrid · Full-time · Posted Oct 27, 2026
- Location
- San Francisco
New York City
About the job
Leads communications strategy, launches, and campaigns that shape how people understand and use ChatGPT and OpenAI’s consumer-facing products.
What you'll do
- Own product communications strategy and narrative; lead launches from positioning and messaging through media outreach and follow-through.
- Develop campaigns and stories showing how people use the products, and build relationships with journalists, creators, and other voices.
- Manage the communications agency partner and collaborate across teams; write and edit communications materials and assess campaign impact.
What they ask for
- Track record leading communications for consumer technology products, including major launches and proactive campaigns.
- Ability to explain complex product capabilities clearly and accurately.
- Strong strategic judgment, hands-on communications execution, and editorial skills.
- Experience managing agency partners and building trusted cross-functional relationships.
Nice to have
Pay
$297K – $330K USD base salary
Tools
ChatGPT
AI focus
Communicates about consumer AI products and how people use AI in everyday life.
Model-written summary · the original posting is authoritative