OpenAI
Customer Success Manager, Ads Solutions (New York City)
$176K–$234K
New York City · Hybrid · Manager · Full-time · Posted May 11, 2026
- Experience
- 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
About the job
Manage advertising partners on OpenAI’s ads platform, supporting onboarding, campaign performance, and long-term growth.
What you'll do
- Own partner relationships and guide advertisers through onboarding and campaign launches.
- Analyze campaign performance and recommend improvements; identify opportunities to expand product adoption and investment.
- Collaborate with internal teams to resolve issues, improve the advertiser experience, and develop scalable processes.
What they ask for
- Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
- Ability to interpret performance data and translate insights into strategic recommendations.
- Experience with data querying (e.g. SQL, advanced excel/GSheet).
- Clear communication and ability to build trust with technical and non-technical stakeholders.
Pay
$176K – $234K (base salary)
Tools
SQL, advanced excel/GSheet
Model-written summary · the original posting is authoritative