OpenAI
Customer Success Manager, Ads Solutions (San Francisco)
$176K–$234K
San Francisco · Hybrid · Manager · Full-time · Posted Sep 15, 2026
- Experience
- 5-10+ years in digital advertising, account management, customer success, consulting, or a related client-facing role.
About the job
Manage advertiser relationships and support onboarding, campaign performance, and partner growth on OpenAI’s advertising platform.
What you'll do
- Own advertiser relationships and guide onboarding and campaign launches.
- Analyze campaign performance and recommend ways to improve outcomes and grow partnerships.
- Work with internal teams to resolve issues, improve the advertiser experience, and develop scalable processes.
What they ask for
- Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
- Ability to interpret performance data and turn insights into strategic recommendations.
- Experience with data querying (e.g. SQL, advanced excel/GSheet).
- Clear communication and ability to build trust with technical and non-technical stakeholders.
Pay
$176K – $234K (base salary)
Tools
SQL, advanced excel/GSheet
Model-written summary · the original posting is authoritative