OpenAI
Global Candidate Experience Manager
$216K–$240K
San Francisco · Hybrid · Manager · Full-time · Posted Oct 19, 2026
About the job
Leads global candidate experience, recruiting coordination, and interview program delivery, managing teams and improving service quality, capacity, and AI-enabled workflows.
What you'll do
- Manage and develop Candidate Experience managers and Interview Programs program managers; guide leads and coordinators.
- Own global service delivery, capacity planning, and interview program operations across high-volume and confidential hiring.
- Lead cross-functional programs and practical AI-enabled workflow pilots through evaluation, launch, adoption, and continuous improvement.
What they ask for
- Leadership in People Operations, Recruiting Operations, or another operations function, with accountability for service quality and results.
- Experience managing high-volume operations in a high-growth environment.
- Track record delivering complex cross-functional programs from problem definition through launch and sustained adoption.
- Experience managing and developing managers and program owners.
Nice to have
- Multi-region coverage or a mix of high-volume and confidential, bespoke hiring experience.
- Contingent-workforce planning; Ashby and Guide experience is also noted.
Pay
$216K – $240K USD base salary
Tools
Ashby, Guide
AI focus
Personally build, configure, or test practical AI-enabled workflows; partner with Recruiting Optimization and People Technology, evaluate outcomes with approved data and human review, monitor performance, and retain rollback options.
Model-written summary · the original posting is authoritative