OpenAI
GTM Strategy & Operations, Professional Services
$293K–$325K
San Francisco · Hybrid · Full-time · Posted Sep 15, 2026
- Experience
- 8+ years; comparable roles and experience in a technology Professional Services, implementation, systems-integration, consulting, or managed-services business are specified.
About the job
Build and scale the strategy, financial planning, commercial models, and operating mechanisms for OpenAI’s Professional Services business.
What you'll do
- Set Professional Services GTM strategy, including offers, positioning, pricing, packaging, and partner motions.
- Own business planning and build integrated demand, staffing, capacity, revenue, and scenario models.
- Create KPIs, dashboards, reporting, and operating cadences, and lead cross-functional initiatives to improve services delivery and performance.
What they ask for
- 8+ years in GTM Strategy & Operations, Business Operations, Strategic Finance, management consulting, or a comparable role, including direct experience in a technology Professional Services, implementation, systems-integration, consulting, or managed-services business.
- Deep command of services economics and operating levers, including pipeline, bookings, revenue timing, gross margin, utilization, capacity, staffing mix, delivery quality, and customer outcomes.
- Exceptional quantitative modeling skills, spreadsheet fluency, and ability to use SQL, BI, or other data tools.
- Strong commercial and GTM judgment, executive communication, and demonstrated leadership of complex cross-functional programs.
Nice to have
- People-management experience.
Pay
$293K – $325K USD base salary
Tools
SQL
AI focus
Translate customer and delivery patterns into product strategy and repeatable product-plus-services offerings that support durable adoption of OpenAI models and products.
Model-written summary · the original posting is authoritative