OpenAI
IT Support Specialist
San Francisco +1 · On-site · Full-time · Posted Jun 26, 2025
- Location
- San Francisco
London, UK
About the job
Provides frontline IT support to employees and improves support processes, systems, equipment management, and employee technology experiences.
What you'll do
- Troubleshoot and resolve hardware, software, and network support requests.
- Coordinate vendor procurement, repairs, and maintenance, and manage hardware and software inventories.
- Improve repeatable support workflows and collaborate with teams across the organization.
What they ask for
- Strong technical expertise in macOS.
- Experience troubleshooting hardware, software, and network issues.
- Excellent written and verbal communication skills.
- Role requires working 5 days per week in the London or San Francisco office.
Nice to have
- Working knowledge of Windows.
- Experience with identity and device management tools such as Azure AD, Jamf, and Intune; collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.
Pay
$60.58 – $108.17 per hour (base salary)
Tools
macOS, Windows, Azure AD, Jamf, Intune, Google Workspace, Office 365, Slack
Model-written summary · the original posting is authoritative