OpenAI
Market Research Lead, ChatGPT
$240K–$300K
San Francisco · Hybrid · Full-time · Posted Oct 9, 2026
- Experience
- 12+ years
About the job
Leads market research strategy for ChatGPT, turning audience research and behavioral evidence into recommendations for product, brand, and growth decisions.
What you'll do
- Set research strategy and lead multiple complex quantitative and qualitative workstreams.
- Partner with cross-functional teams and senior leaders to shape decisions through research insights.
- Set research quality standards, develop reusable frameworks, and mentor experienced peers.
What they ask for
- 12+ years of experience in mixed-method market research and data analysis.
- Deep expertise in quantitative and qualitative methods, including the full research lifecycle.
- Proficiency with statistical analysis and survey programming.
- Experience setting research strategy and leading complex workstreams; synthesizing evidence into recommendations for senior leaders.
Nice to have
- Experience in global research and managing agencies or vendors.
- Experience across product or go-to-market research, positioning, messaging, brand strategy, campaign development, and tracking.
Pay
$240K – $300K USD base salary
AI focus
Experiment with AI tools and find practical ways to improve the quality, speed, and impact of research work.
Model-written summary · the original posting is authoritative