OpenAI
Regulatory Operations Analyst, User Safety & Risk Operations
$252K–$280K
San Francisco · Full-time · Posted Sep 22, 2026
- Experience
- 8+ years in regulatory compliance, legal operations, and trust & safety.
About the job
Manages sensitive regulatory and user-safety cases and builds operational workflows, tooling, and automation to support global compliance.
What you'll do
- Investigate and resolve regulatory inquiries, complaints, safety incidents, and privacy or intellectual-property escalations; coordinate sensitive reviews with Legal and other teams.
- Develop and maintain compliance workflows, tooling, escalation playbooks, and vendor training and governance models.
- Monitor operational quality and health through audits, service-level tracking, escalation reviews, and data analysis.
What they ask for
- Translate content-moderation or online-safety requirements into operational workflows and navigate evolving global AI-related regulatory frameworks.
- Partner with legal counsel, data protection officers, or regulators on audits, inquiries, or escalations.
- Understand tiered support structures and vendor operations at scale.
- Communicate clearly and empathetically, manage ambiguity and priorities, and make sound decisions independently.
Nice to have
- Experience in a global or high-growth technology environment.
- A structured, automation-first systems mindset for operational governance and risk evaluation.
Pay
$252K – $280K USD base salary
AI focus
Handle work involving AI governance and regulatory frameworks, including the EU AI Act; help automate regulatory and compliance operations.
Model-written summary · the original posting is authoritative