OpenAI
User Safety & Risk Operations Analyst - Global Response (Weekend Shift)
$189K–$210K
San Francisco · Full-time · Posted Aug 3, 2026
- Experience
- 5+ years in trust & safety, content moderation, investigations, fraud, or developer risk operations.
About the job
Handles urgent user safety, risk, and regulatory escalations, investigates cases, and improves global operations and safety processes.
What you'll do
- Resolve high-priority cases and manage escalations requiring policy, legal, or regulatory interpretation.
- Review case quality, improve processes and automation, and analyze trends to inform policy, product, model, or detection improvements.
- Participate in a 24/7 on-call operation, including a weekly weekend shift.
What they ask for
- 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations.
- Subject matter expertise in at least one area: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations.
Nice to have
- Experience in incident response, law enforcement response, or escalations management.
- Experience scaling operations, building processes, and working cross-functionally.
Pay
USD 189K – 210K base salary
AI focus
Use OpenAI technology to enhance workflows, improve decision-making, and scale operational impact; analyze case trends to inform model behavior or detection improvements.
Model-written summary · the original posting is authoritative