Opendoor
IT Support Technician
Miami, FL · On-site · Full-time · Posted Oct 14, 2026
- Experience
- Hands-on IT support experience required; no number of years stated.
About the job
Provides hands-on IT and office technology support for Opendoor’s Toronto office, including employee devices, accounts, meeting rooms, onboarding, and day-to-day office operations.
What you'll do
- Troubleshoot and support laptops, mobile devices, productivity tools, networks, and conference room audio/video; manage support tickets through resolution.
- Prepare, provision, track, repair, and reassign devices for onboarding, offboarding, and hardware lifecycle needs while supporting endpoint security standards.
- Support office operations, including visitor experience, mail and packages, vendors, pantry inventory, catering, and employee events.
What they ask for
- Hands-on IT support experience in a fast-growing tech company or high-volume environment.
- Troubleshooting skills across macOS and Windows, productivity tools, and networking basics including VPN and Wi-Fi.
- Experience with at least one mobile device management platform and familiarity with identity and access management tools.
- Ability to lift and move equipment, typically up to ~40 lbs.
Nice to have
- Experience supporting hybrid offices across multiple locations and time zones is a plus.
- Experience with IT service management tools such as Jira or similar.
Tools
Mac, Windows, Okta, JAMF, Google Workspace, Slack, Microsoft 365, Zoom
Model-written summary · the original posting is authoritative