OpenTable
Account Manager
$85K–$90K
Washington, DC +1 · Manager · Full-time · Posted Aug 18, 2026
- Location
- Washington, DC
Washington, District of Columbia, United States of America - Experience
- 3+ years of account management, customer service, or equivalent experience within a restaurant or hospitality environment.
About the job
Manages a portfolio of restaurant accounts in the Washington, DC area, advising partners on operations, product adoption, retention, and revenue growth.
What you'll do
- Build partner relationships, conduct data-driven business reviews, and serve as the primary contact for inquiries.
- Meet quarterly sales and retention objectives through premium marketing tools and contract renewals; advise on restaurant operations and system configuration.
- Conduct regular in-person partner meetings, gather product feedback, and represent OpenTable at industry events.
What they ask for
- 3+ years of account management, customer service, or equivalent experience within a restaurant or hospitality environment.
- Comprehensive understanding of restaurant operations and management, including Profit and Loss statements, marketing, and ROI.
- Ability to handle business objections, use a consultative sales approach, conduct marketing and ROI analyses, and present data-driven insights.
- Proficiency with Google suite (Sheets, Docs, etc.), Apple operating systems, and CRM software such as Salesforce.
Nice to have
- Restaurant experience.
- Familiarity with the local hospitality and restaurant landscape in the Washington, DC market.
Pay
$85,000 - $90,000 USD (salary range; base or total pay not specified)
Tools
Google suite (Sheets, Docs, etc.), Apple operating systems, Salesforce, CRM
Model-written summary · the original posting is authoritative