Options Technology
Technical Support Engineer
$60K–$90K
New York · On-site · Full-time · Posted Sep 22, 2026
- Experience
- No years specified; customer service experience required, or previous experience in a similar role as an alternative to having or pursuing an undergraduate degree.
- Education
- Undergraduate degree or working toward one, or previous experience in a similar role. A related degree-level qualification or equivalent is desirable.
About the job
Supports global clients by resolving technical challenges involving mission-critical trading and cloud infrastructure.
What you'll do
- Support global clients using trading and cloud infrastructure.
- Solve complex, real-time technical challenges.
What they ask for
- Strong research, writing, and communication skills; customer service experience and comfort working with senior management and business owners.
- Ability to work independently, manage projects, and work in a fast-paced, changeable environment; strong organization and attention to detail.
- Competency in Word, PowerPoint, and Excel.
- Have or be working toward an undergraduate degree, or have previous experience in a similar role.
Nice to have
- Previous start-up, technology, or business experience; passion for start-ups, innovation, and financial technology.
Pay
$60K – $90K (USD, base salary; posting labels this as “Compensation,” not specifically base salary or total pay)
Tools
Word, PowerPoint, Excel
Model-written summary · the original posting is authoritative