Orchard Robotics
Customer Success Manager
$105K–$145K
California · Hybrid · Manager · Full-time · Posted Mar 13, 2026
About the job
Manages customer support, onboarding, deployment, implementation, and training for Orchard Robotics’ farm technology, helping growers succeed with its products.
What you'll do
- Handle daily customer support, resolve issues, and gather feedback for engineering.
- Own new-farm onboarding, deployment, and implementation; build and deliver customer training.
- Maintain customer relationships through regular check-ins and coordinate with sales, service partners, and field operations.
What they ask for
- Prior experience in agriculture and agtech, with a deep understanding of how farmers operate.
- Outstanding customer-centric communication and ability to explain technology to customers.
- Strong organization and problem-solving skills in a fast-paced, changing environment.
- Comfort with frequent travel and experience using ERP systems and CRMs.
Pay
$105K – $145K USD base salary
Tools
HubSpot, Salesforce
Model-written summary · the original posting is authoritative