Oscar Health
Associate Manager, Credentialing Operations
$65K–$85K
Remote +1 · Remote · Manager · Full-time · Posted Sep 1, 2026
- Location
- Remote
New York, New York, United States - Experience
- 3+ years direct people management; 2+ years provider credentialing, re-credentialing, provider enrollment, or closely related experience; 3+ years healthcare operations supporting high-volume production teams; 1+ year using data for decision-making and continuous improvement.
About the job
Leads provider credentialing and re-credentialing operations, overseeing team performance, quality, service levels, compliance, and process improvement.
What you'll do
- Manage day-to-day credentialing operations, including workload, queues, quality, service levels, and issue resolution.
- Analyze team and departmental performance data, track KPIs, conduct root-cause analysis, and implement improvement plans.
- Hire and manage team members, while partnering with stakeholders on change management and risk mitigation.
What they ask for
- 3+ years of direct people management experience.
- 2+ years in provider credentialing, re-credentialing, provider enrollment, or a closely related function.
- 3+ years of healthcare operations experience supporting high-volume production teams.
- 1+ year of experience using data to drive decision-making and continuous improvement.
Nice to have
- Proficiency with Excel/Google Sheets, JIRA, and/or SQL; working knowledge of credentialing standards such as NCQA and CMS.
- Bachelor’s Degree; cross-functional process improvement experience; or experience leading credentialing operations in a health-related organization.
Pay
$72,036 - $85,000 per year (base salary; California, Connecticut, New Jersey, New York, and Washington); $64,832 - $80,000 per year (base salary; all other locations)
Tools
Excel/Google Sheets, JIRA, SQL, NCQA, CMS
Model-written summary · the original posting is authoritative