Oscar Health
Associate, Member and Provider Programs
$102K–$134K
New York, New York, United States +1 · Full-time · Posted Oct 26, 2026
- Location
- New York, New York, United States
Tempe, Arizona, United States - Experience
- 3+ years in program management; 2+ years delivering projects/programs independently and within a team; alternatively, 4+ years commensurate experience in place of a Bachelor’s degree.
- Education
- Bachelor’s degree or equivalent experience (4+ years commensurate experience).
About the job
Manages cross-functional programs and projects that improve member experience and member and provider contact center operations, from planning and launch through monitoring and improvement.
What you'll do
- Plan and lead implementations, coordinating stakeholders, timelines, risks, issues, and project documentation.
- Assess operational and customer impacts, develop launch materials and workflows, and monitor and triage issues after launch.
- Identify service improvements, apply technology to improve experiences, and mentor team members.
What they ask for
- Bachelor’s degree or 4+ years commensurate experience.
- 3+ years of experience in program management.
- 2+ years of experience delivering projects or programs independently and within a team environment.
Nice to have
- Contact center experience; experience implementing complex projects spanning technology innovation and operational impacts.
- Healthcare experience; PMP or program management certifications; Lean/Six Sigma certifications; Master’s degree.
Pay
$101,844 - $133,670 per year (base salary)
AI focus
No AI work is specified for this role; the posting only mentions AI guidelines related to recruiting.
Model-written summary · the original posting is authoritative