Oscar Health
Manager, Process Improvement
$106K–$139K
Tempe, Arizona, United States +1 · Manager · Full-time · Posted Oct 19, 2026
- Location
- Tempe, Arizona, United States
New York, New York, United States - Experience
- 4+ years in health insurance operations; 3+ years in data software, end-to-end project management, workflow design and improvement, and process improvement methodologies.
- Education
- Bachelor's degree or 4+ years of commensurate experience.
About the job
Leads process improvement across insurance operations by identifying critical workflows, redesigning processes, and guiding implementation to improve service delivery.
What you'll do
- Partner with operations and cross-functional leaders to identify and implement solutions to operational challenges.
- Map, assess, design, and reengineer workflows using process improvement practices, including Lean and Six Sigma.
- Guide implementation and document processes through requirements, process maps, standard operating procedures, and policy documents.
What they ask for
- Bachelor's degree or 4+ years of commensurate experience.
- 4+ years of experience in health insurance operations, including claims processing, utilization management, or call center operations.
- 3+ years of experience using data software such as Excel, SQL, Python, or other data analytics tools.
- 3+ years of experience in end-to-end project management, workflow improvement, and process improvement methodologies such as Lean Six Sigma.
Nice to have
- Bachelor's degree in Engineering, Business Administration, or a related field.
- Lean Six Sigma Green Belt certification or higher.
Pay
$105,818 - $138,886 per year (base salary)
Tools
Excel, SQL, Python, Lean, Six Sigma
AI focus
The posting mentions AI Guidelines for candidate use and recruiting support, but does not describe AI work for this role.
Model-written summary · the original posting is authoritative