Oscar Health
Senior Specialist, Issue Management
$68K–$80K
Tempe, Arizona, United States +1 · Senior · Full-time · Posted Jun 22, 2026
- Location
- Tempe, Arizona, United States
New York, New York, United States - Experience
- At least 1 year in each of the four experience areas listed under requirements.
About the job
Supports provider operations by resolving critical operational issues and improving processes, workflows, and performance.
What you'll do
- Investigate and resolve operational risks, errors, and escalations, and identify technology-enabled solutions.
- Coordinate projects and processes to meet milestones and service levels; collaborate with leadership and cross-functional teams on improvement plans.
- Support data stewardship and analysis, operational compliance, and recommendations to improve cost, quality, and efficiency.
What they ask for
- 1+ years of professional experience in payer or provider operations, provider network management, healthcare operations, or a related field.
- 1+ years of experience using data and metrics to drive improvements.
- 1+ years of experience in process improvement and workflow design.
- 1+ years of experience developing and presenting information and recommendations aimed at Senior Leadership.
Nice to have
- ACA marketplace, provider network, claims, healthcare quality, or provider data experience; management consulting experience.
- Training or experience applying Continuous Process Improvement or Lean Six Sigma principles; project coordination or management in a matrixed organization; RFP or software/service solution experience.
Pay
$67,813 - $80,000 per year (base salary)
AI focus
The posting references Oscar's AI guidelines and use of AI in recruiting, but does not describe AI work for this role.
Model-written summary · the original posting is authoritative