Oscar Health
Senior Specialist, Issue Management
$68K–$80K
Dallas, Texas, United States +1 · Senior · Full-time · Posted Jun 22, 2026
- Location
- Dallas, Texas, United States
New York, New York, United States - Experience
- At least 1 year in each of the four experience areas listed in the requirements.
About the job
Supports improvement of provider operations by investigating and resolving operational issues, coordinating projects, and implementing scalable process improvements.
What you'll do
- Investigate and resolve risks, issues, errors, and escalations, using findings to inform operational solutions.
- Coordinate projects and processes to meet milestones and service levels, collaborating with leadership and cross-functional teams.
- Support data stewardship and analysis, financial and quality recommendations, and process improvement initiatives.
What they ask for
- 1+ years of professional experience in payer or provider operations, provider network management, healthcare operations, or a related field.
- 1+ years of experience using data and metrics to drive improvements.
- 1+ years of experience in process improvement and workflow design.
- 1+ years of experience developing and presenting information and recommendations aimed at Senior Leadership.
Nice to have
- ACA marketplace, provider network, claims, healthcare quality, or provider data experience; management consulting experience.
- Training or experience applying Continuous Process Improvement or Lean Six Sigma principles; project coordination or management in a matrixed organization; RFP development or software/service solution implementation experience.
Pay
$67,813 - $80,000 per year (base salary)
Model-written summary · the original posting is authoritative