Oscar Health
Senior Specialist, Issue Management
$68K–$80K
Atlanta, Georgia, United States +1 · Senior · Full-time · Posted Jun 22, 2026
- Location
- Atlanta, Georgia, United States
New York, New York, United States - Experience
- At least 1 year in each of the four experience areas listed under requirements.
About the job
Supports and improves provider operations by resolving critical issues and implementing scalable processes that improve performance, quality, and cost outcomes.
What you'll do
- Investigate and resolve operational risks, errors, and escalations, and use findings to inform process and technology solutions.
- Coordinate projects and processes to meet milestones and service levels; partner across teams on improvement plans.
- Support data stewardship and analysis, recommend actions for financial discipline and quality, and implement process improvements.
What they ask for
- 1+ years of professional experience in payer or provider operations, provider network management, healthcare operations, or a related field.
- 1+ years of experience using data and metrics to drive improvements.
- 1+ years of experience in process improvement and workflow design.
- 1+ years of experience developing and presenting information and recommendations aimed at Senior Leadership.
Nice to have
- ACA marketplace, provider network, claims, healthcare quality, or provider data experience; management consulting experience.
- Training or experience applying Continuous Process Improvement or Lean Six Sigma principles; project coordination or management in a matrixed organization; RFP development or software/service solution implementation experience.
Pay
$67,813 - $80,000 per year (base salary)
AI focus
The job description mentions AI only in Oscar’s recruiting guidelines; no AI work is specified for this role.
Model-written summary · the original posting is authoritative