Oscar Health
Senior Specialist, Process improvement (SIU)
$68K–$99K
Remote +1 · Remote · Senior · Full-time · Posted Oct 22, 2026
- Location
- Remote
New York, New York, United States - Experience
- Bachelor’s degree or 4+ years of commensurate experience; 2+ years in a technical or process improvement role; 2+ years working with large datasets; 1+ years in each of several listed areas.
- Education
- Bachelor’s degree or 4+ years of commensurate experience.
About the job
Supports process improvement and issue resolution for Oscar’s Special Investigations Unit by investigating operational issues, analyzing data, and coordinating solutions across teams.
What you'll do
- Conduct SIU intake, triage, and tip research; analyze root causes and help resolve escalated issues.
- Use data insights and partner feedback to identify risks, improve workflows, and define requirements for cross-functional solutions.
- Coordinate projects, maintain operational documentation, and communicate progress and blockers to stakeholders.
What they ask for
- Bachelor’s degree or 4+ years of commensurate experience.
- 2+ years in a technical or process improvement role.
- 2+ years working with large datasets using Excel or a database language.
- At least 1 year each deriving business insights from datasets and solving problems, improving workflows and processes, and collaborating with stakeholders.
Nice to have
- Background in engineering, data, or healthcare; healthcare claims or SIU experience.
- Knowledge management, training, or content development experience; Process Improvement or Lean Six Sigma training; SQL experience.
Pay
USD $75,348 - $98,894 per year base salary (California, Connecticut, New Jersey, New York, and Washington); USD $67,813 - $89,005 per year base salary (all other locations)
Tools
Excel, SQL
AI focus
The posting describes AI guidelines for candidate use and recruiting support, but does not state that the role involves AI work.
Model-written summary · the original posting is authoritative