Osmo
Client Program Manager, Product Development
$113K–$150K
Elizabeth, NJ · On-site · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 8+ years across customer success, operations, manufacturing coordination, supply chain, or project management.
- Visa sponsorship
- Applicants must be legally authorized to work in the United States; whether visa sponsorship is available is not stated for this role.
About the job
Owns post-launch customer programs, coordinating manufacturing readiness, order fulfillment, and cross-functional execution to deliver customer commitments.
What you'll do
- Serve as the primary operational contact for assigned customers and manage orders from handoff through fulfillment.
- Coordinate manufacturing readiness, production priorities, shipment planning, and customer schedules across internal teams.
- Lead execution reviews and escalations, identify risks early, and coordinate mitigation plans and process improvements.
What they ask for
- 8+ years across customer success, operations, manufacturing coordination, supply chain, or project management.
- Experience supporting customer-facing programs in manufacturing, consumer products, fragrance, or industrial environments.
- Strong stakeholder management, organizational, and project management skills; ability to manage multiple programs simultaneously.
- Ability to coordinate customer-facing and plant-facing work and understand fragrance readiness and production sequencing.
Nice to have
- Experience in the fragrance and flavor industry.
- Contract manufacturing, production planning, ERP/CRM/project management systems, or product launch experience.
Pay
$113K – $150K (base salary)
Tools
ERP, CRM
Model-written summary · the original posting is authoritative