Outtake
Technical Account Manager
$180K–$210K
New York City · On-site · Manager · Full-time · Posted Aug 10, 2026
About the job
Own customer relationships and technical deployments for enterprise and mid-market accounts, driving adoption, retention, renewals, and expansion.
What you'll do
- Grow accounts through new use cases, teams, and platform adoption; manage retention and renewals.
- Deploy and configure customer environments, engineer prompts, and tune agents while serving as the technical customer contact.
- Share customer insights with product and engineering and develop account strategy and customer-success playbooks.
What they ask for
- Genuine interest in working with customers and earning their trust.
- Ability to deploy, configure, and troubleshoot independently, with hands-on comfort using agents.
- Desire and drive to build playbooks and create structure where it does not yet exist.
Nice to have
- Experience at a fast-paced startup or other high-growth environment.
Pay
$180K – $210K (base salary)
AI focus
Configure and tune agents on an agentic AI platform that detects, monitors, and takes down impersonators; prompt engineering is part of the work.
Model-written summary · the original posting is authoritative