Ownwell
Product Manager
Austin, TX +1 · Manager · Full-time · Posted Mar 31, 2025
- Location
- Austin, TX
Austin, Texas, United States - Experience
- 1–3 years in a product, operations, analytics, or startup role; founders and ex-operations people welcome.
About the job
Own metrics and customer feedback for assigned product areas, run experiments, and work with operations and cross-functional teams to improve customer experiences.
What you'll do
- Own assigned metrics, diagnose performance, experiment, and report weekly.
- Conduct at least five customer conversations or Care-ticket deep dives per week and synthesize findings for the team.
- Run experiments end to end and use AI for product work, verifying outputs before relying on them.
What they ask for
- 1–3 years of experience in a product, operations, analytics, or startup role; founders and ex-operations people are welcome.
- Excellent communication skills, especially in direct customer engagement.
- Evidence of an AI-native working style, including an AI-assisted work sample and an explanation of how it was verified.
- Strong problem-solving skills and attention to detail.
Nice to have
- Eagerness to learn from senior team members and contribute from day one.
- Collaborative mindset and ability to work across teams and disciplines.
AI focus
Use AI daily for specs, data pulls, analysis, surveys, and dashboards; verify outputs and be able to defend the work. Customer-facing material must go through brand and polish steps.
Model-written summary · the original posting is authoritative