Pace
Agent PM
New York City · On-site · Full-time · Posted Jun 17, 2026
About the job
Own the rollout, success, and expansion of AI agents at major insurance customers, translating customer needs into product direction and demonstrating business value.
What you'll do
- Lead customer deployments, pilots, demos, and business reviews; communicate ROI and operational impact.
- Discover customer workflows and success criteria, then translate them into product requirements and priorities.
- Partner with Product and Engineering to shape the roadmap and identify platform gaps and improvements.
What they ask for
- Experience working at the intersection of customers, product, and go-to-market.
- Clear communication with executives, operators, and technical teams.
- Ability to turn complex real-world workflows into executable steps.
- High ownership, autonomy, and bias to action.
Nice to have
- Founder or startup experience.
AI focus
Roll out and expand AI agents that automate insurance tasks, with expert review by Pace's insurance operations team.
Model-written summary · the original posting is authoritative