Pace
Content Writer
New York City · On-site · Full-time · Posted Oct 8, 2026
- Experience
- 2+ years in content, customer marketing, integrated marketing, journalism, communications, or another writing-intensive role.
About the job
Creates customer stories, product launch content, and other editorial materials that explain Pace’s impact and make complex AI and insurance topics clear.
What you'll do
- Interview customers and internal experts and develop case studies, profiles, videos, and other customer stories.
- Partner with product marketing on product announcements, launch blog posts, website copy, and supporting content.
- Manage the editorial process, adapt content for different formats, and maintain Pace’s voice.
What they ask for
- 2+ years of experience in content, customer marketing, integrated marketing, journalism, communications, or another writing-intensive role.
- Exceptional writing and editing skills, demonstrated by a portfolio.
- Ability to interview customers, executives, and technical experts and develop credible stories.
- Ability to explain complex technical or industry-specific ideas clearly.
Nice to have
- Experience writing about AI, infrastructure, financial services, insurance, or another complex industry.
- Experience producing multimedia stories, supporting product launches, customer marketing, executive communications, or lightweight PR.
AI focus
Explain complex ideas about AI and insurance in content; AI-specific work experience is a bonus.
Model-written summary · the original posting is authoritative