Pace
Partner Success Lead
New York City · On-site · Full-time · Posted Oct 9, 2026
About the job
Build Pace’s strategic partner function and ensure consulting, systems integrator, and technology partners can position, sell, and deploy its AI agents successfully, from initial discussions through scaled customer deployments.
What you'll do
- Design the partner operating model, including governance, partner tiers, incentives, and advisory mechanisms.
- Oversee partner-led deployments and develop partner onboarding, training, certification, and go-to-market enablement.
- Build joint growth plans and multi-year expansion roadmaps, and share partner and customer insights with Product and Engineering.
What they ask for
- Experience building and growing senior relationships in strategic partnerships, alliances, account management, customer success, or consulting.
- Experience working with large consulting firms, systems integrators, enterprise technology partners, or similarly complex partner organizations.
- Ability to discuss AI agents, their escalation behavior, and human review credibly with clients and partners.
- Ability to work across executive strategy and hands-on execution and take ownership of outcomes.
Nice to have
- Big 4 or strategy consulting, insurance or financial services, partner-program creation, CPA or similar financial credential, or startup experience.
AI focus
Enable partners to position, sell, and deploy Pace’s AI agents; explain agent operations, escalation, and human review; identify expansion opportunities and provide product feedback.
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