Palantir
Forward Deployed Enablement Engineer - Customer Success
$110K–$147K
New York, NY · On-site · Full-time · Posted Nov 13, 2024
- Education
- Background in Data Science, Computer Science, Engineering or STEM, or equivalent relevant practical experience in a technical or engineering role.
About the job
Supports customer engineering teams using Palantir’s Foundry and AIP platforms, while building tools and processes to scale customer enablement.
What you'll do
- Triage support requests, guide customer engineers, and troubleshoot workflow and product issues.
- Build with Foundry and AIP to improve enablement operations and customer outcomes.
- Coordinate responses to critical incidents in a 24/7 on-call rotation and collaborate with product and business teams.
What they ask for
- Background in Data Science, Computer Science, Engineering, or STEM, or equivalent relevant practical experience in a technical or engineering role.
- Proficiency with one or more programming languages or data engineering frameworks.
- Ability to learn continuously, work independently with minimal supervision, and communicate effectively with technical and non-technical stakeholders.
- Strong creative problem-solving skills and comfort with a rapidly changing environment.
Pay
USD 110,000 - USD 147,000/year (base salary)
Tools
Foundry, AIP, Python, SQL, Spark, Java, C++, TypeScript/JavaScript
AI focus
Uses AIP to support customer workflows and build enablement operations.
Model-written summary · the original posting is authoritative