Pallet
Senior Member of Technical Staff, Infrastructure Engineer
San Francisco or New York City +2 · Staff · Full-time · Posted Sep 15, 2026
- Location
- San Francisco or New York City
New York, New York, United States
San Francisco, California, United States - Experience
- 5+ years in infrastructure, platform, or SRE roles; depth and judgment matter more than exact years.
About the job
Own and scale Pallet’s infrastructure, reliability, and technical direction as its platform grows to support millions of AI agent runs per day.
What you'll do
- Address capacity, performance, and reliability challenges; make the platform portable across clouds and on-premises environments.
- Handle enterprise integration needs, including identity, private networking, certificate-based authentication, and data residency.
- Own observability and incident response, and improve local development, CI, deployments, and production debugging.
What they ask for
- Depth in at least one of: databases, distributed systems, cloud infrastructure, observability, or application frameworks and runtimes.
- Evidence-based engineering judgment, including setting SLOs, prioritizing performance work, planning capacity, and finding bottlenecks.
Nice to have
- Experience at a company or team joined early and helped scale.
- Experience with TypeScript, Postgres, Redis, Google Cloud, OpenTelemetry, or Datadog.
Tools
TypeScript, Postgres, Redis, Google Cloud, OpenTelemetry, Datadog
AI focus
Scale the infrastructure supporting AI agents to millions of runs per day.
Model-written summary · the original posting is authoritative