Palo Alto Networks
Principal Product Manager, Services
$177K–$286K
Office - USA - CA - Headquarters · No · Principal · Full-time · Posted Oct 14, 2026
- Experience
- Bachelor's degree with 8 years of experience, or Master's degree with 6 years of experience, or PhD with 3 years of experience.
- Education
- Bachelor's, Master's, or PhD degree.
- Visa sponsorship
- No immigration sponsorship; the company will not sponsor applicants for work visas for this position.
About the job
Owns the service and support strategy, go-to-market models, and monetization for a Network Security product portfolio, including shifting offerings toward AI-enabled, outcome-oriented services.
What you'll do
- Develop service strategy for product launches, aligning offerings with product roadmaps, business priorities, and commercial goals.
- Guide launch execution and enable global field and Services delivery teams.
- Lead the evolution and automation of legacy support processes toward agentic service models.
What they ask for
- Bachelor’s degree with 8 years of experience, or Master’s degree with 6 years of experience, or PhD with 3 years of experience.
- Hybrid background in Management Consulting, Product Management, or Go-To-Market Strategy focused on enterprise technology, cybersecurity, or service delivery.
- Demonstrated experience with AI-driven technologies, GenAI applications, agentic workflows, or automation.
- Track record of setting strategic direction and executing it, with strong stakeholder alignment and executive communication skills.
Nice to have
- Familiarity with network security architectures, product lifecycles, and enterprise cybersecurity support.
- Familiarity with NPI/NSI lifecycles, Quote-to-Cash, Salesforce Service Cloud, and commercial constructs.
Pay
$176,800.00 - $286,000.00 USD/yr (base salary)
Tools
Salesforce Service Cloud
AI focus
Lead the transition to AI-enabled, agentic support and services, including automation of legacy support processes.
Model-written summary · the original posting is authoritative