Palo Alto Networks
Senior Principal AI Software Engineer - IT Go-To-Market & Customer Experience
$223K–$306K
Office - USA - CA - Headquarters · No · Principal · Full-time · Posted Mar 30, 2026
- Experience
- 12+ years; alternatively 8+ years with a Master's degree, or 5+ years with a PhD.
- Education
- Bachelor’s degree or equivalent experience in Computer Science or a related field.
- Visa sponsorship
- Immigration sponsorship: Yes.
About the job
Architect and lead development of enterprise AI applications and agentic workflows for Go-To-Market and customer experience processes.
What you'll do
- Design an AI gateway and unified API to abstract LLM providers, with centralized access and security controls.
- Build GenAI observability, cost and performance optimization, and evaluation capabilities for AI systems.
- Lead multi-agent workflow automation and implement safety guardrails against PII exposure, harmful content, and prompt injection.
What they ask for
- Bachelor’s degree or equivalent experience in Computer Science or a related field.
- 12+ years of IT system architecture, design, and development experience, or 8+ years with a Master's degree, or 5+ years with a PhD.
- Technical leadership in Agile/Scrum environments delivering large-scale implementations on aggressive timelines.
- Expert-level Python proficiency; hands-on LLM application experience and deep experience with multi-agent systems, A2A communication, and orchestration frameworks.
Nice to have
- Experience designing GTM, sales, or support workflows with business stakeholders; familiarity with Java or Node.js.
- Proficiency with AI tracing and evaluation tools, or experience establishing Golden Datasets and comparing models.
Pay
$223,000.00 - $306,500.00/yr (USD, base salary)
Tools
Python, Llama 3, GPT-4, Anthropic, Java, Node.js, LangSmith, Arize
AI focus
Generative AI architecture and implementation, including LLM abstraction, observability, multi-agent and A2A workflows, automated evaluation, and safety guardrails for GTM and customer experience.
Model-written summary · the original posting is authoritative