Panera Bread
Director, Retail Operations - Charlotte
$112K–$127K
Newton Support Center · Director · Full-time · Posted Oct 13, 2026
- Experience
- No required years stated; multi-unit or related experience preferred but not required.
- Education
- Some college education/certification or related experience preferred but not required.
About the job
Leads retail operations across a market, translating Panera standards and objectives into cafe execution to grow sales, profitability, service quality, and team capability.
What you'll do
- Set market strategy and oversee cafe execution of operating, service, food safety, and profitability standards.
- Coach and develop cafe management teams, build talent pipelines, and hold leaders accountable for business results.
- Ensure compliance with operational standards, employment laws, and workplace and food safety requirements.
What they ask for
- Firm understanding of business outcomes, including sales and profit drivers and interpreting P&L and financial reports.
- Excellent communication and influencing skills.
- Ability to plan and manage a market-wide calendar and build high-performing teams through selection, coaching, and development.
- Proficient with Microsoft Office, internet-based tools, and basic computer functions.
Nice to have
- Multi-unit experience or related experience.
- Some college education/certification or related experience.
Pay
$111,808 - $127,460 USD base salary
Tools
Microsoft Office, Outlook, Work, Excel, PowerPoint
Model-written summary · the original posting is authoritative