Panera Bread
Sr. Analyst, Restaurant Technology Hardware
$98K–$118K
Saint Louis Support Center · Senior · Full-time · Posted Oct 28, 2026
- Experience
- 5–8 years supporting restaurant technology, hardware deployment, retail technology, or related IT environments.
- Education
- Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, or a related technical field; equivalent combination of education and experience will be considered.
About the job
Supports the evaluation, deployment, sustainment, and lifecycle management of technology hardware across Panera cafés.
What you'll do
- Evaluate and validate hardware solutions, support lifecycle activities from design through production support, and troubleshoot hardware issues.
- Develop and maintain hardware standards, deployment documentation, and installation procedures.
- Coordinate with vendors and cross-functional teams on deployment readiness, inventory planning, lifecycle replacement, and continuous improvement.
What they ask for
- Bachelor’s degree in a related technical field or equivalent combination of education and experience.
- Demonstrated experience designing, implementing, or supporting retail hardware and device-based technology solutions in operational environments.
- Experience across hardware solution lifecycles, including evaluation, testing, deployment, and production support.
- Strong understanding of integration across hardware platforms, operating systems, device management, networking, and enterprise applications.
Nice to have
- Experience supporting franchisees and franchise-operated business environments.
- Familiarity with ITSM processes and tools, Agile or SAFe frameworks, and modern endpoint ecosystems.
Pay
$98,077 - $117,692 USD annually (base salary)
Tools
Windows, iOS, Microsoft 365, Confluence, Jira, ServiceNow, ITSM, SAFe
Model-written summary · the original posting is authoritative