Parloa
Manager, Agent Architecture US
$160K–$200K
New York Office +2 · Remote · Manager · Full-time · Posted Oct 16, 2026
- Location
- New York Office
Remotely in the USA
New York, New York, United States - Experience
- 3+ years of conversation design and AI agent development experience; leadership experience required, with no duration specified.
- Visa sponsorship
- Parloa is an e-verify employer in the USA.
About the job
Leads and develops an Agent Architecture team while personally guiding enterprise customers through AI agent implementations and ensuring delivery quality.
What you'll do
- Hire, coach, and manage Agent Architects; set goals and development plans.
- Manage team capacity, workload, and stakeholder alignment across concurrent engagements.
- Guide customer implementations, handle escalations, and establish agent quality standards and best practices.
What they ask for
- Strong people-management, coaching, and team-development experience.
- 3+ years of conversation design and AI agent development experience.
- Advanced prompt engineering skills; ability to integrate REST APIs and work with Javascript.
- Strong project and stakeholder management skills, including significant enterprise-customer experience.
Pay
$160,000 — $200,000 USD (OTE; includes base salary and performance-based variable component)
Tools
AI Agents, REST APIs, Javascript
AI focus
Build, deliver, and improve enterprise AI agents for customer service, including prompt engineering, conversation design, and agent quality.
Model-written summary · the original posting is authoritative