Parloa
Senior Strategic Engagement Manager
$150K–$180K
New York Office +1 · Manager · Full-time · Posted Apr 24, 2026
- Location
- New York Office
New York, New York, United States - Experience
- 8+ years.
- Visa sponsorship
- Parloa is an e-verify employer in the USA.
About the job
Leads strategic enterprise engagements, guiding customers through AI and customer experience transformations and delivering measurable business outcomes.
What you'll do
- Own end-to-end engagement plans, KPIs, implementation, and long-term value realization.
- Coordinate cross-functional teams and senior stakeholders to deliver complex enterprise deployments.
- Showcase outcomes and identify opportunities to expand successful initiatives across regions, teams, and use cases.
What they ask for
- 8+ years of experience in enterprise software, consulting, customer success, or engagement management, working with large strategic accounts.
- Track record of leading complex enterprise engagements and translating executive vision into measurable outcomes.
- Executive presence and ability to influence senior stakeholders with clear, data-driven communication.
- Understanding of AI, automation, and enterprise systems, and how to connect technical capabilities to business impact.
Nice to have
- Advanced degree (MBA or Master’s in Business, Engineering, or a related field).
- Exposure to AI, cloud, or data-related domains; experience in complex, multi-region enterprise environments.
Pay
$150,000 — $180,000 USD (OTE; base salary and performance-based variable component)
Tools
AI, automation, enterprise systems, cloud, data
AI focus
Leads customer AI and CX transformations, helping enterprises adopt, scale, and realize value from agentic AI.
Model-written summary · the original posting is authoritative