Partly
Account Manager, Appraiser, US
Austin, Texas · On-site · Manager · Full-time · Posted Oct 14, 2026
About the job
Manages insurer and appraiser customer relationships, running pilots and programs for Partly’s repair software and demonstrating their value in claims workflows.
What you'll do
- Plan and manage customer pilots and rollouts, including training and delivery against deadlines.
- Agree success measures, track outcomes, and report on cycle time, accuracy, and cost.
- Resolve data, integration, and workflow issues with Product and Engineering, and use customer feedback to inform internal teams.
What they ask for
- US auto claims or appraisal experience.
- Knowledge of claims workflows from first notice of loss through repair or total loss, including estimating and parts decisions.
- Experience owning rollouts, pilots, or programs with clear outcomes and deadlines.
- Ability to track and explain results to senior audiences and communicate technical workflow or data issues clearly.
Nice to have
- Experience at an insurer-facing software company in customer success, implementation, or account management.
Tools
Interpreter, PartlyRepair, PartlyLabs
AI focus
Works with customer workflows using Partly’s Interpreter, an AI system built to understand vehicle repair; the role focuses on customer adoption, pilot outcomes, and relaying workflow needs to Product.
Model-written summary · the original posting is authoritative